Video transcript - 2.2. slide 4 - Remote interpreting

Timestamp

Speaker

Transcript

0:15

English role-player

OK, let’s start. Hi, Ruba, my name is Doctor Brown. You were brought here into the hospital by ambulance. How are you feeling now?

0:25

Interpreter

[interprets into Arabic]

0:35

Arabic role-player

[speaks Arabic]

0:40

Interpreter

I feel I’m good now. So why am I staying at the hospital?

0:45

English role-player

Well, you know, you might be feeling OK now, but there will be some severe consequences if we don’t take this seriously. Do you remember what happened to you?

0:55

Interpreter

[interprets into Arabic]

1:08

Arabic role-player

[speaks Arabic]

1:27

Interpreter

So, we came from overseas through a company that organises tours and we were going sightseeing to see the Opera House. My husband and I were on the bus. The bus was very crowded; it was very hot.

1:47

Arabic role-player

[speaks Arabic]

2:00

Interpreter

[speaks Arabic]

2:15

Arabic role-player

[speaks Arabic]

2:20

Interpreter

OK, so, suddenly I felt shortness in my breath, so it was difficult to breathe and there was numbness in my left side of the face. I felt a little bit dizzy with a blurry vision and then I passed out.

2:45

Arabic role-player

[speaks Arabic]

2:53

Interpreter

And I gained consciousness in hospital, but I can let you know that I’m really feeling better now. So, when can I get out of hospital?

3:04

English role-player

Well, I don’t think it’s a good idea.

[interference on the line]

3:09

Interpreter

Sorry, there’s something wrong with the line. I can’t hear you really well.

3:14

English role-player

Alright, is it clear now? Can I carry on?

3:17

Interpreter

Yeah, yes it is now.

3:19

English role-player

Well, you know, I was just saying that I can’t really discharge you now because the paramedics did examine you and they noticed a weakness on the left side of your body.

3:29

Interpreter

Thank you.

[interprets into Arabic]

Yeah, sorry?

3:44

English role-player

And, it looked like you had difficulty swallowing and you were a bit unsteady on your feet. And these are the typical symptoms of the mini stroke.

3:52

Interpreter

Yeah.

[interprets into Arabic]

4:10

English role-player

And, you know, these symptoms will disappear within 24 hours. But do you know about strokes?

4:17

Interpreter

[interprets into Arabic]

4:27

Arabic role-player

[speaks Arabic]

4:32

Interpreter

Yeah, yeah, I know. I know that the stroke means that the blood will stop reaching the brain.

4:40

Arabic role-player

[speaks Arabic]

4:51

Interpreter

So, my dad and my uncle passed away in a stroke. But they were old, and they didn’t have any control over their blood pressure or cholesterol.

[speaks Arabic]

5:09

Arabic role-player

[speaks Arabic]

5:11

Interpreter

Yes, so they didn’t have any control over their blood pressure or cholesterol

5:16

Arabic role-player

[speaks Arabic]

5:33

Interpreter

Yeah. But I take my blood pressure tablets on time and I have control over my blood pressure. I feel very good right now. And when can I go back to the tour?

5:45

English role-player

Well, I can see that you understand what a stroke is very well and that’s why I’m reluctant to discharge you right now.

5:53

Interpreter

Yes. So, I can see that you understand the, the… So… Sorry. Can you repeat that again? I just spoke in English by mistake.

6:09

English role-player

So, it just seems like Ruba does understand what a stroke is all about. And that’s actually why I’m very reluctant to need to discharge her right now.

6:18

Interpreter

[interprets into Arabic]

6:31

English role-player

The symptoms may disappear quickly, but you may find yourself back in emergency treatment very soon.

6:40

Interpreter

[interprets into Arabic]

6:48

English role-player

And really, you must remember that a mini stroke can easily lead to a major stroke, even within three months.

6:58

Interpreter

[interprets into Arabic]

7:09

Arabic role-player

[speaks Arabic]

7:17

Interpreter

Yeah. So I understand your concern, Doctor, but I have another concern. I don’t really need to pay out of pocket expenses.

7:27

English role-player

Well, look, I can’t force you to stay and I do respect your decision, but I first need you to sign a statement to say that this was your own decision and that you basically disobeyed medical instructions.

7:42

Interpreter

[interprets into Arabic]

8:05

Arabic role-player

[speaks Arabic]

8:08

Interpreter

Yeah, ok.

8:09

English role-player

Alright, so you can always come back again if you, if you feel not well and thanks very much, Interpreter.

8:19

Interpreter

Yeah.

[interprets into Arabic]

8:29

Arabic role-player

[speaks Arabic]

8:30

Interpreter

Thank you.

8:31

English role-player

Thank you.