Section outline

  • A graphic of three people around an open book.In this section, we look at what interactional management is. We explore why it is a core skill for interpreters, who use it to ensure that they capture and comprehend all information. This then allows interpreters to transfer the meaning of that information accurately into another language. We also introduce some techniques and protocols that enable interpreters to manage the interaction as they need. 

    In the second presentation, we consider how NAATI includes opportunities for interactional management in the test and what general principles and actions govern how candidates should respond to interactional management opportunities. We revisit the idea that not all techniques and protocols are relevant to the NAATI test and expand on that idea to consider how some relevant techniques and protocols may need to be adjusted a little, in order to maintain the standardised format.