Section outline

  • Module Overview 

    In this module, you will learn more about what constitutes a 'duty of care', how duty of care may be breached, and some of the potential consequences. 

    You will also gain a broad understanding of the legal risks and professional accountabilities that may apply as you fulfil your responsibility in the provision of services to your customers and clients.

    Learning Outcomes

    At the end of this module, you will be able to: 

    1. Explain the importance of a duty of care
    2. Identify the standard of care reasonably expected of bilingual workers
    3. Demonstrate an understanding of the extent of your duty of care
    4. Recognise the consequences of not providing a sufficient duty of care

    Learning Activities

    1. Watch session related video presentation
    2. Complete the review questions at the end of the video presentation
    3. Complete the review questions at the end of this module